Organizational efficiencies

Business problem  

Too many print and fulfillment vendors were historically required by client to preform annual work. 

• Starting count was 106 print vendors and 7 fulfillment vendors
• Inventory management and supplier management was consuming 17 FTEs

Our Solution

 Defined requirements for current and future state, sent RFP to all vendors, and changed operational roles and responsibilities

results  

• Reduced number of commercial print vendors from 106 to 3, and fulfillment vendors from 7 to 1.
• Streamlined headcount from 17 to 7, repurposing 10 FTE to do more value added work
• Saved $8 million over the duration of the five-year contracts